The NHS has a campaign to increase awareness and understanding that NHS 111 online makes it easier for patients to get the treatment they need in the right place. The campaign encourages people to use NHS 111 online first when they have an urgent but not life-threatening medical need, rather than going straight to A&E/Emergency Departments.
NHS 111 online can also direct patients to urgent treatment centres/walk in centres, GPs, pharmacies and emergency dental services and, if needed, arrange a call from a healthcare professional.
The campaign is called ‘ Just think 111 online first’ and encourages families that if they think they need A&E, go to www.111.nhs.uk
These are the key messages of their campaign:
• When you think you need A&E, go to 111 online first.
• We’ll help you right away and, if needed, a healthcare professional will call you.
• You can access NHS 111 online by visiting the website 111.nhs.uk
• People with life-threatening illnesses or injuries should continue to dial 999.
• NHS 111 online makes it easier for patients to get the right advice or treatment.
• NHS 111 online can make sure you access the most appropriate service for your health concern. If needed, NHS 111 online can direct you to an urgent treatment centre/walk in centre, emergency dental service, GP, pharmacy or another more appropriate local service.
